A Utility Fee Collection Supervisor manages a team to ensure the accurate billing, collection, and customer service for utility services like water, sewer, and garbage. Key responsibilities include overseeing daily billing and cash management, resolving complex customer complaints and billing discrepancies, supervising collection staff, analyzing billing data to detect errors, and maintaining positive customer relations. This role typically requires experience in billing and customer service, strong supervisory skills, and proficiency with financial and billing software.