Job Id:
MG26/715AP009
CRM & Complaint Resolution Agent - MG26/715AP009 (3 - 5 yrs.)
Job Function:
Any
Location:
Saudi Arabia
Industry:
Contracting Company
Qualification:
Experience:
3 - 5 yrs.
Job Description:
A CRM & Complaint Resolution Agent manages customer relationships, resolves complaints, and boosts retention by documenting interactions in CRM systems. They analyze feedback, coordinate with internal teams to resolve issues promptly, and often assist with marketing or sales support. Key skills include empathy, problem-solving, and strong communication.
