• Supervise and coordinate the daily activities of laundry attendants and operators.
• Ensure proper sorting, washing, drying, ironing, folding, and packaging of laundry items.
• Monitor productivity and quality standards to ensure timely completion of work.
• Conduct regular inspections to ensure cleanliness and quality of laundered items.
• Train, guide, and evaluate laundry staff performance.
• Prepare staff schedules and allocate tasks based on operational requirements.
• Ensure compliance with health, safety, and environmental regulations.
• Monitor inventory levels of detergents, chemicals, linen, uniforms, and other consumables.
• Report equipment malfunctions and coordinate maintenance and repair activities.
• Maintain accurate records of production, inventory, and laundry operations.
• Handle customer complaints and implement corrective actions when necessary.
• Ensure proper use and storage of laundry chemicals and cleaning materials.
• Support continuous improvement initiatives to enhance efficiency and service quality.